质量管理体系及其过程
4.4.2 在必要的范围和程度上,组织应:
a.保持形成文件的信息以支持过程运行;
b.保留确信其过程按策划进行的形成文件的信息
组织应建立和保持形成文件的信息以包含:
——相关方(见4.2 a)的概述;
——质量管理体系的范围,包括边界和适用性(见4.3);
——质量管理体系所需过程的描述及其在整个组织中的应用;
——过程之间的相互关系;过程职责和权限的分配。
注:上述质量管理体系的描述可以编制为一份单一的形成文件的信息,参考质量手册。
4.4.2 To the extent necessary, the organization shall:
a. maintain documented information to support the operation of its processes;
b. retain documented information to have confidence that the processes are being carried out as planned.
The organization shall establish and maintain documented information that includes:
—— a general description of relevant interested parties (see 4.2 a);
—— the scope of the quality management system, including boundaries and applicability (see 4.3);
—— a description of the processes needed for the quality management system and their application throughout the
organization;
——the sequence and interaction of these processes; assignment of the responsibilities and authorities for these processes.
NOTE: The above description of the quality management system can be compiled into a single source of documented information and referred to as a quality manual.